Self-service Technologies in the Travel, Tourism, and Hospitality Sectors: Principles and Practice-Reference-Cited by-同舟云学术

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Self-service Technologies in the Travel, Tourism, and Hospitality Sectors: Principles and Practice

Published:2019-10-14 Issue: Volume: Page:57-78
ISSN:
Container-title:Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
language:
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Author:

Kelly Petranka,Lawlor Jennifer,Mulvey Michael

Publisher

Emerald Publishing Limited

Reference96 articles.

1. Customer experience from a self-service system perspective;Journal of Service Management,2014

2. Hamad International Airport: Uncovering the world’s leading smart airport;International Airport Review,2017

3. The future of IoT in hospitality;Tech Trends Connectivity Special Report,2016

4. How Inamo Restaurant has embraced interactive dining;The Rail Media,2017

Cited by 9 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Automation and aesthetic labour: the micro-mobilities of work in airport self-service;Mobilities;2024-03-25

2. An integrated model for understanding the role of self-service technology attributes and customers’ demographic characteristics in the restaurant service context;Journal of Foodservice Business Research;2023-11-10

3. Privacy enhancing technology adoption and its impact on SMEs’ performance;International Journal of Engineering Business Management;2023-01

4. Leading Digital Transformation in Tourism and Hospitality;Tourism, Hospitality & Event Management;2023

5. Human-Automation Interaction in Hospitality and Tourism: Toward a Frictionless Experience;Human-Automation Interaction;2022-10-01

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