1. AACSB (1996), “Remaking doctoral education: the missing link to customer satisfaction?”AACSB Newsline, Vol. 26 No. 4, pp. 1‐6.
2. AACSB (1998), “Excerpts from the 1998 annual meeting address of Joseph A. Alutto, 1996‐98 AACSB President”,AACSB Newsline, Vol. 28 No. 4, pp. 10‐12.
3. AACSB Faculty Leadership Task Force Report(1996), AACSB, St Louis, MO.
4. Validity of student ratings of instruction: What we know and what we do not.
5. Our balkanized organizations