Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics

Author:

Brichni Manel,Mandran Nadine,Gzara Lilia,Dupuy-Chessa Sophie,Rozier David

Abstract

Purpose – The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization. Design/methodology/approach – The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. Findings – A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork. Originality/value – The proposed evaluation methodology is based on a user-centered approach.

Publisher

Emerald

Subject

Management of Technology and Innovation,Strategy and Management

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