Author:
Quazi Hesan A.,Padibjo Samuel R.
Abstract
Highlights the importance of TQM for SMEs to improve their current business practices as well as quality of products and services, to ensure long‐term survival. However, there are several barriers to effective implementation of TQM in such organizations, namely, the apparent lack of business experience and knowledge, and limitation of financial as well as human resources. Singaporean SMEs account for a large share of its economy; however, little has been written on how TQM has been applied in these companies in Singapore and the region. Reports the results of a number of case studies conducted among a sample of seven local SMEs in Singapore.
Subject
Applied Mathematics,Industrial and Manufacturing Engineering,Strategy and Management,Industrial relations,General Decision Sciences
Reference20 articles.
1. Barrier, M. (1992, “Small firms put quality first”,
Nation’s Business, May, pp. 22‐32.
2. Calingo, L.M.R., Leong, Y.M., Chia, M.P. and Mohamed, H. (1995, “Achieving total quality management through ISO 9000: a research note”,
Accounting and Business Review, Vol. 2 No.1, January pp. 173‐186.
3. Dale, B.G. and Plunkett, J.J. (Eds) (1990,
Managing Quality, Phillip Allan, Hemel Hempstead.
4. Ghobadian, A. and Gallear, D.N. (1996,“Total quality management in SMEs”,
Omega (POMG), Vol. 24, No. 1, February, pp. 83‐106.
5. Goh, P.L. and Ridgway, K. (1994, “The implementation of TQM in small and medium sized manufacturing companies”,
The TQM Magazine, Vol. 6 No.2, pp. 54‐60.
Cited by
34 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献