The Implementation of Total Quality Management in Small and Medium‐sized Manufacturing Companies-Reference-Cited by-同舟云学术

The Implementation of Total Quality Management in Small and Medium‐sized Manufacturing Companies

Published:1994-04-01 Issue:2 Volume:6 Page:54-60
ISSN:0954-478X
Container-title:The TQM Magazine
language:en
Short-container-title:

Author:

Goh P.L.,Ridgway K.

Abstract

Presents the results of a study which examines the implementation of Total Quality Management in small and medium‐sized manufacturing companies. The study is based on personal, structured interviews with the senior manager responsible for quality in 30 manufacturing companies in the Sheffield area. Identifies five major components of TQM and assesses the performance of the companies relative to these components. Examines the attitudes and perception of TQM within the companies and makes recommendations for further research work.

Publisher

Emerald

Subject

Applied Mathematics,Industrial and Manufacturing Engineering,Strategy and Management,Industrial relations,General Decision Sciences

Reference13 articles.

1. 1. Taylor, F.W., Scientific Management, Harer & Row, New York, 1947.

2. 2. Wall, B., Solum, R.S. and Sobol, M.R., The Visionary Leader, Prima Publishing, Rocklin, CA, 1992.

3. 3. Department of Trade and Industry, The Enterprise Initiative: Total Quality Management and Effective Leadership, UK, 1989.

4. 4. Harris, D., “Firms Strive to Measure up”, The Times, UK, 28 October 1993.

5. 5. Harris, D., “Efficiency under the Microscope”, The Times, UK, 28 October 1993.

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