Key quality management practices of leading firms in Brazil: findings of a pilot‐study-Reference-Cited by-同舟云学术

Key quality management practices of leading firms in Brazil: findings of a pilot‐study

Published:1996-08 Issue:4 Volume:8 Page:55-70
ISSN:0954-478X
Container-title:The TQM Magazine
language:en
Short-container-title:The TQM Magazine

Author:

de Macedo‐Soares T. Diana L.v.A.,Lucas Débora C.

Publisher

Emerald

Subject

Applied Mathematics,Industrial and Manufacturing Engineering,Strategy and Management,Industrial relations,General Decision Sciences

Reference21 articles.

1. 1IQS,International Quality Study: The Definitive Study of the Best International Quality Management Practices. Top‐Line Findings, a joint project of American Quality Foundation and Ernst & Young, Cleveland, OH, 1991.

2. 7Feigenbaum, A.V.Total Quality Control, 3rd ed. revised, ASQC Quality Press, Milwaukee, WI, 1991.

3. 9Juran, J.M. (Ed.) and Gryna , F.M. (Assoc. Ed.),Quality Control Handbook, 4th ed., ASQC Quality Press, Milwaukee, WI, 1988.

4. 10Juran, J.M. and Gryna, F.M.Quality Planning and Analysis, 3rd ed., ASQC Quality Press, Milwaukee, WI, 1993.

5. Empowerment and total quality: Comparing research findings in the USA and Brazil

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