Case studies in humanitarian logistics research

Abstract

Purpose Considered a strong method for exploratory investigations, case study research has become part of the mainstream approach, particularly in the field of humanitarian logistics (HL) and supply chain management. Nevertheless, similar to other logistics and SCM-related fields, rigor is not at its best. The purpose of this paper is to propose a framework for crafting case study research in HL, based on an analysis of published case study-based research. Design/methodology/approach The study classifies and compares the use of case studies in HL research, based on criteria developed from the methodology literature including purpose, type and volume of data, and type of analysis. Findings While case studies become more frequent, the results point out a lack of rigor, particularly regarding chain of evidence and the use of frameworks for case study rationale and analysis. Research limitations/implications The study proposes a framework for case study design, based on four “check questions” that can help researchers to go through the process of crafting a case study. Practical implications The study provides practitioners with more understanding of case studies in HL research, which they can use when calling for or evaluating such studies in their organizations. Originality/value This paper offers an initial framework for conducting case studies in HL.