Abstract
PurposeThis study was conducted to investigate the application of information and communication technologies (ICT) in special libraries in Kerala, India.Design/methodology/approachThe following methods were used to collect data for the study: questionnaire survey of librarians and library users, semi‐structured interviews with librarians, and observational visits in the libraries. This study was confined only to the automated special libraries in Kerala.FindingsThe analyses revealed that though the libraries had hardware, software, and communication facilities to some extent, ICT‐based resources and services were not reaching the users to the expected extent. Library automation in special libraries in Kerala was largely commenced during the period 1990‐2000. CDS/ISIS was used more in the libraries than any other software. The library catalogue found to be the most popular area for automation. The ICT‐based resource used by the largest percentage of the users was the e‐mail. Most of the libraries were hampered by lack of funds, lack of infrastructure, and lack of skilled professionals to embark on automation of all library management activities and application of ICT. A good number of the library users were not satisfied with the application of ICT in their libraries and indicated “inadequate ICT infrastructure” as their major reason for dissatisfaction. They proposed a variety of measures of formal orientation and training on ICT to become more effective users.Originality/valueThe study provides recommendations to enhance library automation and effective and efficient application of ICT.
Subject
Library and Information Sciences
Reference19 articles.
1. Adams, J.A. and Bonk, S.C. (1995), “Electronic information technologies and resources: use by university faculty and faculty preference for related library services”, College and Research Libraries, Vol. 56, pp. 119‐31.
2. Ali, A. (2004), “Application of information technology in the educational media libraries in Delhi”, Proceedings of the XX IATLIS National Conference on Globalization of Library and Information Science Education, University of Madras, Chennai, pp. 89‐96.
3. Amekuedee, J.‐O. (2005), “An evaluation of library automation in some Ghanaian university libraries”, The Electronic Library, Vol. 23 No. 4, pp. 442‐52.
4. Barlow, L.J. and Graham, M.E. (1999), “The use of information and communication technologies in commercial libraries in the UK”, Program, Vol. 33 No. 2, pp. 109‐28.
5. Furness, K.L. and Graham, M.E. (1996), “The use of information technology in special libraries in the UK”, Program, Vol. 30 No. 1, pp. 23‐37.
Cited by
17 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献