Consequences of market orientation for customers and employees-Reference-Cited by-同舟云学术

Consequences of market orientation for customers and employees

Published:2005-05 Issue:5/6 Volume:39 Page:646-675
ISSN:0309-0566
Container-title:European Journal of Marketing
language:en
Short-container-title:European Journal of Marketing

Author:

Barroso Castro Carmen,Martín Armario Enrique,Elena Sánchez del Río María

Publisher

Emerald

Subject

Marketing

Reference124 articles.

1. Market orientation and performance in service firms: role of innovation

2. Álvarez, L.I., Santos, M.L. and Vázquez, R. (2000), “Análisis Cultural y Operativo de la Orientación al Mercado: Efectos Moderadores en la Relación O.M.‐Resultados”,Revista Española de Investigación de Marketing ESIC, Vol. 3, pp. 7‐41, marzo.

3. Structural equation modeling in practice: A review and recommended two-step approach.

4. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

5. Quality customer service demands human contact

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