1. Abend, J. (2001), “Tapping into a virtual world”,Bobbin, Vol. 42 No. 6, pp. 38‐47.
2. Ah‐Wong, J., Gardhi, P., Patel, H. and Shah, U. (2001), “E‐commerce progress: enablers, inhibitors and the short‐term future”,European Business Journal, Vol. 13 No. 2, pp. 98‐107.
3. Allen, D. (2001), “eMarketer: women on the Web”,ebusinessforum.com, March 1, available at: www.ebusinessforum.com (accessed December 12).
4. Asch, D. (2001), “Competing in the new economy”,European Business Journal, Vol. 13 No. 3, pp. 119‐26.
5. Value‐added marketing in the digital domain: enhancing the utility of the Internet