Organizational commitment of civil service managers in Jordan: a field study

Abstract

Probes organizational commitment of civil service managers in Jordan. Employs descriptive, analytical and field survey methodologies. A specially‐designed questionnaire was distributed to 420 civil service managers in Jordan of which 293 have been returned and analysed. Explains that the study reveals a weak yet negative relationship between managers’ commitment and sex, age, education and length of service and a weak yet positive relationship between managers’ commitment and organizational level. Claims that the study reflects a relatively high level of commitment of civil service managers in Jordan. Recommends that more attention and recognition be given to the importance of commitment in Jordan’s civil service. Argues for the making of a strong connection between commitment, its measures and motivation and control systems in the civil service in Jordan.