The importance of shared cognitions of team member expertise when building a high-performing team

Abstract

Purpose Organizations are increasingly using team-based work structures to solve complex challenges and issues. Such teams require team members to have shared cognitions – a shared, accurate and complimentary understanding of team processes – to enhance team performance. The purpose of the current research is to explore the impact of shared cognitions on team processes and team performance. Design/methodology/approach The current research focused on shared cognitions of teammate knowledge and expertise while working in a team environment. Using an experimental design with 20 teams collaborating on six problem-solving questions, the authors test hypotheses pertaining to the relationship between shared cognitions about team member expertise and team processes and team performance. Findings Analysis of variance finds that teams with a greater level of shared cognitions of team member expertise have enhanced team process and greater team performance than teams without shared cognitions. Originality/value Recommendations are made for future research and practice based on such findings. The authors discuss ways in which the findings of this study can contribute to greater team process and performance in schools, organizations and athletic teams, noting the additional ability to apply such findings in virtual settings.