1. The Effect of Low-Complexity Patients on Emergency Department Waiting Times
2. 6. Chauny, JM , Messier, A , Marquis, M , Mesure de la satisfaction des patients face a` un programme de re´orientation des patients de l'urgence dans les cliniques avoisinantes: une e´tude prospective sur 977 patients; 2017. Available at: https://www.amuq.qc.ca/assets/Uploads/C2017-Recherche.pdf (accessed May 6, 2019).
3. Patients’ experiences and views of an emergency and urgent care system
4. Safety and efficiency of a redirection procedure toward an out of hours general practice before admission to an emergency department, an observational study
5. 3. Ministère de la santé et des services sociaux du Québec. Banque des données commune des urgences. Unpublished data obtained from the Ministère de la santé et des services sociaux du Québec; 2019.