ANALYSIS OF INTENT-DESIGN RELATIONSHIP FOR ARTIFICIAL INTELLIGENCE DESIGN AGENT MODEL BASED ON PRODUCT PURCHASING PROCESS-Reference-Cited by-同舟云学术

ANALYSIS OF INTENT-DESIGN RELATIONSHIP FOR ARTIFICIAL INTELLIGENCE DESIGN AGENT MODEL BASED ON PRODUCT PURCHASING PROCESS

Published:2020-05 Issue: Volume:1 Page:285-294
ISSN:2633-7762
Container-title:Proceedings of the Design Society: DESIGN Conference
language:en
Short-container-title:Proc. Des. Soc.: Des. Conf.

Author:

Le M.,Jung E.-C.

Abstract

AbstractThis study aims at proposing an AI-agent model that helps designers to understand and interpret clients’ intent and create customized design outcomes. We recorded and analysed the purchasing process of collecting product information, selecting alternative products and making decision to understand the influence of artefacts on the client's intent during the purchasing process and collect the basic data for proposing an AI-agent model. We analysed the process by Linkography and found the relationship between the decision-making patterns and the artefacts that presented by the AI-agent.

Publisher

Cambridge University Press (CUP)

Subject

General Medicine

Reference24 articles.

1. Customer Experience Creation: Determinants, Dynamics and Management Strategies

2. Amazon Web Services, Inc. (2019), Real-time personalization and recommendation | Amazon Personalize | AWS. [online] Amazon, Available at: https://aws.amazon.com/personalize/?nc1=h_ls (accessed 9 Oct. 2019).

3. Abramovich, G. (2018), Technology and Creativity Go Hand in Hand: Study. [online] CMO.adobe.com. Available at: https://cmo.adobe.com/articles/2018/10/adobe-pfeiffer-ai-creativity-study.html#gs.fn3wyi (accessed 9 Nov. 2019).

4. Representing artefacts as media: Modelling the relationship between designer intent and consumer experience;Crilly;International Journal of Design,2008

5. Customer Experience Management in Retailing: Understanding the Buying Process