The relationship between religiosity and meaningful work among Malaysian Muslim employees: The mediating role of existential labor

Abstract

This study aimed to explore how religiosity affects the level of meaningful work among Malaysian Muslims, owing to Malaysia’s highly religious background. Although religiosity constitutes a major part of an individual’s value system, the influence of religiosity on the meaningfulness of work remains unclear. To address this gap, this study examined the indirect effects of the two types of religiosity—intrinsic religiosity (IR) and extrinsic religiosity (ER)—on meaningful work through existential labor, namely, surface acting and deep acting. Self-reported survey responses from 303 Malaysian Muslim employees were analyzed using structural equation modeling and bootstrapping analysis. The results showed that both surface acting and deep acting had significant mediation effects on the relationship between IR and meaningful work. By contrast, in the relationship between ER and meaningful work, surface acting’s mediation effect was not significant, whereas deep acting showed a positive mediation effect. Our findings suggest that even if employees share the same religion, meaningful work is shaped differently by the specific type of religiosity and those existential labor strategies that individuals develop. This study advances the understanding of the underlying psychological mechanisms of the impact of individual religious values in the workplace. Implications and limitations were discussed.