The interaction between social media, knowledge management and service quality: A decision tree analysis

Author:

Kašćelan LjiljanaORCID,Pejić Bach Mirjana,Rondović Biljana,Đuričković TamaraORCID

Publisher

Public Library of Science (PLoS)

Subject

Multidisciplinary

Reference93 articles.

1. El-Masri M, Orozco J, Tarhini A, Tarhini T The Impact of IS-Business Alignment Practices on Organizational Choice of IS-Business Alignment Strategies. In PACIS. 2015

2. Knowledge Management a way to gain a competitive advantage in firms (evidence of manufacturing companies);B Meihami;International letters of social and humanistic sciences,2014

3. The role of knowledge-oriented leadership in knowledge management practices and innovation;MJ Donate;Journal of Business Research,2015

4. The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms;BY Obeidat;Management Research Review,2016

5. Knowledge management driven firm performance: the roles of business process capabilities and organizational learning;IL Wu;Journal of Knowledge Management,2014

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