The Efficiency of Project Planning in IT Service Provider Using Traditional Methods, and CPM

Abstract

AbstractThis research was conducted in an IT service provider that provides the installation of information systems for customers. Planned projects often did not meet their target set by both provider and customer. For example, an SAP project that was set to be completed in six months was delayed until two years by some problems in operational activities. So, the CPM methods were conducted to be used in this case to see the efficiency of meeting the target set previously. Generally, these methods are completed in steps such as identifying the scope and breaking it down into components activities; dependency logic settings and development project network; estimating the duration of each activity; identifying critical path, float, and completion time duration; and crashing stage in several activities needed. This will give a result of comparison between the traditional method delivered and the CPM method using units of time completion. The traditional method using a Bar Chart results in 150 days of project schedule and the CPM Method can be faster with 140 days of Project Schedule. The most efficient method will be proposed to be used in time-consuming projects in the future with the additional recommendation.