The effect of ambidextrous leadership on employee voice: A moderated mediation model

Abstract

I drew on social identity theory to explore the influence of ambidextrous leadership on employee voice. Participants were 208 employees at 5 knowledge-intensive business service enterprises in China. Hierarchical regression analysis and bootstrapping analysis results show that ambidextrous leadership was positively correlated with employee voice, and leader identification played a partial mediating role in this relationship. Further, this mediating role was positively moderated by cognitive flexibility, which also positively moderated the relationship between leader identification and employee voice. These findings support a positive link between ambidextrous leadership and employee voice, with leader identification mediating, and cognitive flexibility moderating this relationship. Theoretical and practical implications are discussed.