Applying Importance–Performance Analysis With Simple Regression Model and Priority Indices to Assess Hotels' Service Performance-Reference-Cited by-同舟云学术

Applying Importance–Performance Analysis With Simple Regression Model and Priority Indices to Assess Hotels' Service Performance

Published:2014-01-22 Issue:2 Volume:42 Page:20130124
ISSN:0090-3973
Container-title:Journal of Testing and Evaluation
language:en
Short-container-title:J. Test. Eval.

Author:

Chen Kuen-Suan¹,Chen Hsi-Tien²

Affiliation:

1. Dept. of Industrial Engineering and Management, National Chin-Yi Univ. of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, TW, e-mail: kschen@ncut.edu.tw

2. Dept. of Leisure Industry Management, National Chin-Yi Univ. of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, TW (Corresponding author), e-mail: tien7845@gmail.com

Publisher

ASTM International

Subject

Mechanical Engineering,Mechanics of Materials,General Materials Science

Cited by 28 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Exploring the Relationship between Key Perceptual Elements of Urban Secondary Wilderness and Its Restorative Benefits;Sustainability;2024-08-27

2. Optimized Decisions for Smart Tourism Destinations: A Cross-Generational Perspective Using an Improved Importance–Performance Analysis;Systems;2024-08-12

3. How Does the Habitat Environment Affect the Life Satisfaction of County Residents? An IPA-Kano Model Analysis Based on Western China;Land;2024-08-07

4. Prioritizing Environmental Attributes to Enhance Residents’ Satisfaction in Post-Industrial Neighborhoods: An Application of Machine Learning-Augmented Asymmetric Impact-Performance Analysis;Sustainability;2024-05-17

5. Proposing Tribal Heritage Protection through Ethnotourism: A Study on Disom Sendra Festival of Ajodhya Hills in India;Journal of Sustainability Research;2024-04-11