Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

Author:

Stravinskienė Inga1,Serafinas Dalius2

Affiliation:

1. PhD student at the Faculty of Economics and Business Administration , Vilnius University , Lithuania .; Saulėtekio Ave. 9, LT-10222, Vilnius , Lithuania . Phone: +370 67753304.

2. professor at the Faculty of Economics and Business Administration , Vilnius University , Lithuania .; Saulėtekio Ave. 9, LT-10222, Vilnius , Lithuania . Phone: +370 68776262 .

Abstract

Abstract During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.

Publisher

Walter de Gruyter GmbH

Subject

Pharmacology (medical),Complementary and alternative medicine,Pharmaceutical Science

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1. Acceptance of Rpa in Public Sector Institutions;Journal of Organizational Computing and Electronic Commerce;2024-06-24

2. The Showcase for Women Leadership in Digitalization Era of the Workplace;Advances in Logistics, Operations, and Management Science;2024-06-21

3. Business Process Automation in SMEs: A Systematic Literature Review;IEEE Access;2024

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5. Einleitung;Robotic Process Automation (RPA) in der Logistik;2023

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