Setting Public Service Outcome Targets: Lessons from Local Public Service Agreements

Author:

Boyne George A.,Law Jennifer

Publisher

Informa UK Limited

Subject

Public Administration,Sociology and Political Science,General Business, Management and Accounting,Finance,Accounting

Reference12 articles.

1. Audit Commission (2000),On Target. The Practice of Performance Indicators(London)

2. Boyne G. Farrell C. Law J. Powell M. Walker R. (2003),Evaluating Public Management Reforms(Open University Press, Buckingham)

3. Carter N. Klein R. Day P. (1992),How Organizations Measure Success(Routledge, London)

4. Davies N. (1999), Watching the detectives: flow the police cheat in the fight against crime.Guardian(18 March)

5. Hatry H. (2001), What type of performance should be tracked? In Forsythe, D. W. (Ed),Quicker, Better Cheaper. Managing Performance in American Government(Rockefeller Institute Press, New York)

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