The critical role that national culture and ethical leadership play in fostering employee commitment to service quality in the hotel industry-Reference-Cited by-同舟云学术

The critical role that national culture and ethical leadership play in fostering employee commitment to service quality in the hotel industry

Published:2022-09-02 Issue:3 Volume:12 Page:255-271
ISSN:2224-3534
Container-title:Research in Hospitality Management
language:en
Short-container-title:Research in Hospitality Management

Author:

Dimitriou Christina K.¹^ORCID

Affiliation:

1. School of Hotel, Restaurant, and Tourism Management, College of Agricultural, Consumer and Environmental Sciences, New Mexico State University, Las Cruces, USA

Publisher

Informa UK Limited

Subject

General Medicine

Link

https://www.tandfonline.com/doi/pdf/10.1080/22243534.2022.2133770

Reference148 articles.

1. Ethics in countries with different cultural dimensions

2. Linking ethical leadership and ethical climate to employees' ethical behavior: the moderating role of person–organization fit

3. Do as I Do: The Effect of Teachers’ Ethical Leadership on Business Students’ Academic Citizenship Behaviors

4. The Effect of Management Commitment to Service Quality on Frontline Employees' Job Attitudes, Turnover Intentions and Service Recovery Performance in a New Public Management Context

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