What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach
Author:
Affiliation:
1. Graduate School of Management and Economics, Sharif University of Technology, Tehran, Iran
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/10548408.2024.2306358
Reference158 articles.
1. Consumer scapegoatism and limits to green consumerism
2. Sentiment Analysis in Tourism: Capitalizing on Big Data
3. Alves H. M. (2022 November 14). Encouraging Brand Attachment on Consumer Behaviour: Pet-Friendly Tourism Segment. https://ssrn.com/abstract=4485852
4. What motivates the adoption of green restaurant products and services? A systematic review and future research agenda
5. Expression of Customer (Dis)satisfaction in Online Restaurant Reviews: The Relationship Between Adversative Connective Constructions and Star Ratings
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