Hospitality and Tourism Online Reviews: Recent Trends and Future Directions
Author:
Publisher
Informa UK Limited
Subject
Marketing,Tourism, Leisure and Hospitality Management
Reference67 articles.
1. User generated content: the use of blogs for tourism organisations and tourism consumers
2. Mobile testimony in the information age: The powers of travel reviews
3. A STORYTELLING PERSPECTIVE ON ONLINE CUSTOMER REVIEWS REPORTING SERVICE FAILURE AND RECOVERY
4. Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
5. Improving hotel ratings by offering free Wi‐Fi
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