Call Centres As Sites of Professional Practice: “Where Old Social Workers Go to Die”?
Author:
Affiliation:
1. a School of Health Sciences and Social Care , Brunel University , West London, UK
Publisher
Informa UK Limited
Subject
Sociology and Political Science,Social Sciences (miscellaneous),Health(social science)
Link
https://www.tandfonline.com/doi/pdf/10.1080/0312407X.2010.497966
Reference47 articles.
1. Acoustic profiles in vocal emotion expression.
2. The viability of alternative call centre production models
3. A Female Ghetto? Women’s Careers in Telephone Call Centres
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