Machine learning for healthcare behavioural OR: Addressing waiting time perceptions in emergency care
Author:
Affiliation:
1. School of Mathematics, Cardiff University, Cardiff, UK;
2. The H. John Heinz III College, Carnegie Mellon University, Pittsburgh, PA, USA
Publisher
Informa UK Limited
Subject
Marketing,Management Science and Operations Research,Strategy and Management,Management Information Systems
Link
https://www.tandfonline.com/doi/pdf/10.1080/01605682.2019.1571005
Reference28 articles.
1. Consumer Perception and Evaluation of Waiting Time: A Field Experiment
2. Patient satisfaction in the Emergency Department: a review of the literature and implications for practice
3. Towards incorporating human behaviour in models of health care systems: An approach using discrete event simulation
4. Analyzing Discharge Strategies during Acute Care
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