Optimal service decisions in an omni-channel with buy-online-and-pick-up-in-store
Author:
Affiliation:
1. School of Management, Shanghai University, Shanghai, China
2. School of Management, Fudan University, Shanghai, China
3. School of Information, Zhejiang University of Finance and Economics Dongfang College, Jiaxing, Zhejiang, China
Funder
National Natural Science Foundation of China
Publisher
Informa UK Limited
Subject
Marketing,Management Science and Operations Research,Strategy and Management,Management Information Systems
Link
https://www.tandfonline.com/doi/pdf/10.1080/01605682.2020.1863753
Reference44 articles.
1. Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions
2. Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits
3. Dual Sales Channel Management with Service Competition
4. OPTIMAL DECISION MAKING FOR ONLINE AND OFFLINE RETAILERS UNDER BOPS MODE
5. Supply chain risk management considering put options and service level constraints
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