How Useful is the Concept of Total Quality Management to the University of the 90s?-Reference-Cited by-同舟云学术

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How Useful is the Concept of Total Quality Management to the University of the 90s?

Published:1996-06 Issue:2 Volume:20 Page:20-32
ISSN:0309-877X
Container-title:Journal of Further and Higher Education
language:en
Short-container-title:Journal of Further and Higher Education

Author:

Hall Dai

Publisher

Informa UK Limited

Subject

Education

Link

http://www.tandfonline.com/doi/pdf/10.1080/0309877960200203

Reference22 articles.

Cited by 8 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The Application of Continuous Quality Improvement Methods at Universities in the Opinion of Students and Lecturers of the University of Lodz;Folia Oeconomica Stetinensia;2021-06-01

2. Effective Leadership and Management in Universities through Quality Management Models;Research Anthology on Preparing School Administrators to Lead Quality Education Programs;2021

3. Effective Leadership and Management in Universities through Quality Management Models;Innovation and Shifting Perspectives in Management Education;2017

4. The customer concept in university services: A classification;International Review on Public and Nonprofit Marketing;2007-12

5. The Student Is Not the Customer—An Alternative Perspective;Journal of Marketing for Higher Education;2001-09

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