Working conditions, well-being, and job-related attitudes among call centre agents-Reference-Cited by-同舟云学术

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Working conditions, well-being, and job-related attitudes among call centre agents

Published:2003-12 Issue:4 Volume:12 Page:341-365
ISSN:1359-432X
Container-title:European Journal of Work and Organizational Psychology
language:en
Short-container-title:European Journal of Work and Organizational Psychology

Author:

Grebner Simone,Semmer Norbert,Faso Luca Lo,Gut Stephan,Kälin Wolfgang,Elfering Achim

Publisher

Informa UK Limited

Subject

Organizational Behavior and Human Resource Management,Applied Psychology

Link

http://www.tandfonline.com/doi/pdf/10.1080/13594320344000192

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