A framework of quality management practices for Indian service SMEs-Reference-Cited by-同舟云学术

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A framework of quality management practices for Indian service SMEs

Published:2020-01-02 Issue:1 Volume:27 Page:62-75
ISSN:1068-6967
Container-title:Quality Management Journal
language:en
Short-container-title:Quality Management Journal

Author:

Basu Rana¹,Bhola Prabha²,Das Manik Chandra³

Affiliation:

1. School of Management Sciences, Indian Institute of Engineering Science and Technology, Shibpur, India;

2. Rajendra Mishra School of Engineering Entrepreneurship, Indian Institute of Technology Kharagpur, Kharagpur, India;

3. Automobile Engineering Department, MCKV Institute of Engineering, Howrah, India

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/10686967.2019.1689798

Reference61 articles.

1. The relationship of performance with soft factors and quality improvement

2. Development and Validation of TQM Implementation Constructs

3. TQM practices and quality management performance

4. Self‐assessment of TQM practices: a case analysis

5. Critical factors for quality management initiatives in small- and medium-sized enterprises

Cited by 10 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Strategic Digitalization in SMEs of developing economies: Digital twin driven engineering value chain for customer-centricity;Procedia Computer Science;2024

2. The Role of E-Health in Total Quality Management;Advances in Healthcare Information Systems and Administration;2023-03-24

3. TQM practices and their impact on organisational performance: the case of India’s deming-award industries;Total Quality Management & Business Excellence;2023-02-14

4. Benefits on productivity indicators after quality management implementation: evidence in the dairy industry;International Journal of Productivity and Performance Management;2022-04-19

5. Assessment of quality performance in the Egyptian manufacturing industry;The TQM Journal;2021-09-28

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