Customer value co-creation behaviour in fitness centres: how does it influence customers’ value, satisfaction, and repatronage intention?-Reference-Cited by-同舟云学术

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Customer value co-creation behaviour in fitness centres: how does it influence customers’ value, satisfaction, and repatronage intention?

Published:2019-02-19 Issue:1-3 Volume:24 Page:32-44
ISSN:2375-0472
Container-title:Managing Sport and Leisure
language:en
Short-container-title:Managing Sport and Leisure

Author:

Chiu Weisheng¹,Won Doyeon²,Bae Jung-sup³

Affiliation:

1. Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Kowloon, Hong Kong

2. Department of Kinesiology, Texas A&M University-Corpus Christi, Corpus Christi, TX, USA

3. Division of Sport Science, Hanyang University, Ansan, Korea

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23750472.2019.1579666

Reference62 articles.

1. How do perceptions of other customers affect satisfaction and loyalty in public aquatic centres?

2. The theory of planned behavior

3. Co-production and customer loyalty in financial services

4. On the evaluation of structural equation models

5. Quality, satisfaction and behavioral intentions

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1. Relationships Between Service Quality, Customer Loyalty and Customer Repurchase Intention: The Example of Health and Fitness Clubs;Pamukkale Journal of Sport Sciences;2024-08-28

2. Emotional Brand Attachment, Brand Tribalism, and Co-creation in Luxury Hotels: Insights from Emerging Economies;The Open Psychology Journal;2024-08-12

3. Corporate social responsibility: the key to improving brand equity and reputation for local sports associations in Islamic countries;Journal of Islamic Marketing;2024-04-30

4. Development of a Multidimensional Scale for Measuring the Perceived Value of a Fitness Service;Journal of Global Sport Management;2024-03-05

5. Value co-creation research in tourism and hospitality management: A systematic literature review;Journal of Hospitality and Tourism Management;2024-03

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