The preparedness of critical success factors of IT service management and its effect on performance-Reference-Cited by-同舟云学术

The preparedness of critical success factors of IT service management and its effect on performance

Published:2011-06 Issue:8 Volume:31 Page:1219-1235
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Wu Ming-Shian,Huang Sun-Jen,Chen Li-Wei

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

http://www.tandfonline.com/doi/pdf/10.1080/02642060903437014

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