BPR implementation process: an analysis of key success and failure factors-Reference-Cited by-同舟云学术

BPR implementation process: an analysis of key success and failure factors

Published:1999-03-01 Issue:1 Volume:5 Page:87-112
ISSN:1463-7154
Container-title:Business Process Management Journal
language:en
Short-container-title:

Author:

Al‐Mashari Majed,Zairi Mohamed

Abstract

This paper provides a holistic view of the Business Process Re‐engineering (BPR) implementation process. It reviews the literature relating to the hard and soft factors that cause success and failure for BPR implementation, classifies these factors into subgroups, and identifies key factors of success and failure. Finally, it explains how these factors influence the process of BPR implementation.

Publisher

Emerald

Subject

Business, Management and Accounting (miscellaneous),Business and International Management

Reference117 articles.

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