An alternative measure for assessing perceived quality of software house services
Author:
Affiliation:
1. a Athens University of Economics and Business, Marketing & Communication , 76 Patission Street, Athens, 104 34, Greece E-mail:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/02642060500103373
Reference68 articles.
1. Changes in the theory of interorganizational relations in marketing: Toward a network paradigm
2. Determinants of Consulting Service Quality for Accounting and Nonaccounting Service Providers
3. Service quality in the banking industry: an assessment in a developing economy
4. SERVQUAL revisited: a critical review of service quality
5. Behavioural responses to customer satisfaction: an empirical study
Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Developing Universally Applicable Service Quality Assessment Model Based on the Theory of Consumption Values, and Using Fuzzy Linguistic Preference Relations to Empirically Test Three Industries;Mathematics;2021-10-16
2. Perceived service quality of architectural consultancy firms and client satisfaction in building projects in Nigeria;Journal of Engineering, Design and Technology;2021-04-08
3. Relationship between perceived service quality and client satisfaction indicators of engineering consultancy services in building projects;Journal of Engineering, Design and Technology;2020-09-24
4. Measuring E-Learners' Perceptions of Service Quality;Journal of Organizational and End User Computing;2019-04
5. Measuring the Quality of B2B Logistic Services – An Industry-Specific Instrument;Dynamics in Logistics;2018
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3