Student Satisfaction Index in Portuguese Public Higher Education-Reference-Cited by-同舟云学术

Student Satisfaction Index in Portuguese Public Higher Education

Published:2007-09 Issue:6 Volume:27 Page:795-808
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Alves And Helena,Raposo Mário

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

http://www.tandfonline.com/doi/pdf/10.1080/02642060701453288

Reference43 articles.

1. Foundations of the American Customer Satisfaction Index

2. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

3. Berjoyo, A. and Moreno, C. Universidad y valor: escalas para medir el valor percibido por el alumno universitario. Proceedings of the XII Jornadas Luso-Espanholas de Gestão Cientifica. Vol. VI, pp.466–75. Covilhã: Organização de Empresas II.

4. Theory, development and implementation of national customer satisfaction indices: The Swiss Index of Customer Satisfaction (SWICS)

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