Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce
Author:
Affiliation:
1. School of Governance, Utrecht University, Utrecht, Netherlands
2. Institute of Public Administration, Leiden University, Leiden, Netherlands
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Management Information Systems
Link
https://www.tandfonline.com/doi/pdf/10.1080/14719037.2021.1937684
Reference74 articles.
1. Automation. (2019). The Merriam-Webster.com Dictionary. Accessed 29 November 2019. https://www.merriam-webster.com/dictionary/automation
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3. Behavioral Public Administration ad fontes: A Synthesis of Research on Bounded Rationality, Cognitive Biases, and Nudging in Public Organizations
4. Automation in the Public Sector: Efficiency at the Expense of Equity?
5. From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control
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