Author:
Schlegelmilch Bodo B.,Carman James M.,Moore S. Anne
Subject
Management of Technology and Innovation,Strategy and Management
Cited by
12 articles.
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1. Customers, Employees and Communication;Cultural Heritage Marketing;2018-10-26
2. Consumer choices among service brands offering ethical attributes;The Service Industries Journal;2018-07-26
3. Literature review on service quality in hospitality and tourism (1984-2014);International Journal of Contemporary Hospitality Management;2018-01-08
4. Healthcare service quality: what really matters to the female patient?;International Journal of Pharmaceutical and Healthcare Marketing;2015-11-02
5. Quality care perceptions in private Syrian hospitals;Education, Business and Society: Contemporary Middle Eastern Issues;2013-07-15