‘Balanced Scorecard’ as an operation-level strategic planning tool for service innovation
Author:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/02642069.2011.574273
Reference16 articles.
1. An investigation of the effect of Balanced Scorecard implementation on financial performance
2. Measuring and managing progress in the establishment of basic health services: the Afghanistan health sector balanced scorecard
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