The impact of emotional dissonance on quality of work life and life satisfaction of tour guides-Reference-Cited by-同舟云学术

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The impact of emotional dissonance on quality of work life and life satisfaction of tour guides

Published:2019-03-08 Issue:1-2 Volume:40 Page:50-64
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Alrawadieh Zaid¹^ORCID,Cetin Gurel²^ORCID,Dincer Mithat Zeki³^ORCID,Istanbullu Dincer Fusun²

Affiliation:

1. Department of Hotel, Restaurant and Catering Services, Istanbul University Cerrahpasa, Istanbul, Turkey

2. Department of Tourism Management, Faculty of Economics, Istanbul University, Istanbul, Turkey

3. Department of Economic Policy, Faculty of Economics, Istanbul University, Istanbul, Turkey

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2019.1590554

Reference56 articles.

1. The Impact of Emotional Dissonance on Organizational Commitment and Intention to Turnover

2. The professional relationship between tour guides and tour operators

3. Tourism Experiences as a Stress Reliever

4. Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance

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2. Predicting the Quiet Quitting Intention Among the Generation Z Workforce in Hotel Industry;Journal of Quality Assurance in Hospitality & Tourism;2024-08-28

3. Emotional Dissonance, Perceived Organizational Support, Job Satisfaction, and Turnover Intention among Physical Education Professors in China;IJASS(International Journal of Applied Sports Sciences);2024-06-30

4. Meaning of work for tourist guides in Malaysia: an exploration through Attribution Theory;Current Issues in Tourism;2024-06-09

5. Does tourist guides' perceptions of quality of work life effect their perceptions of responsible tourism?;Journal of Tourism Management Research;2024-04-19

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