Maximizing the benefits of ISO 9000 implementation-Reference-Cited by-同舟云学术

Maximizing the benefits of ISO 9000 implementation

Published:1999-07 Issue:4-5 Volume:10 Page:507-513
ISSN:0954-4127
Container-title:Total Quality Management
language:en
Short-container-title:Total Quality Management

Author:

Douglas Alex,Kirk David,Brennan Carol,Ingram Arthur

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

http://www.tandfonline.com/doi/pdf/10.1080/0954412997460

Reference18 articles.

1. BRENNAN, C. and DOUGLAS, A. Striving for continuous improvement: the experience of UK local government services. Proceedings of the ASQ's 53rd Annual Congress. Milwaukee. ASQ.

2. Measuring Service Quality: A Reexamination and Extension

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