Effects of robots’ appearance on guest service experiences
Author:
Affiliation:
1. Department of Management Information Systems, Aksaray University, Aksaray, Turkey
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/19368623.2024.2337798
Reference114 articles.
1. Adem, K. (2020). Makine öğrenmesi. In H. Bakırtaş & S. Çavuşlu (Eds.), Yapay zeka disiplinleri dönüştürüyor: Değişime hazır mıyız? [Artificial intelligence is transforming disciplines: Are we ready for change?] (pp. 73–95). Ekin Yayınevi.
2. Attitudes toward service robots: analyses of explicit and implicit attitudes based on anthropomorphism and construal level theory
3. The dual effect of anthropomorphism on customers’ decisions to use artificial intelligence devices in hotel services
4. The Use of Word2vec Model in Sentiment Analysis
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