1. ANON . 1973 .Work in America( MIT Press , Cambridge , MA ), 188 – 201 .
2. Business Week.October 1991 , Special Issue The Quality Imperative .
3. CAPLAN , R. D. , COBB , S. , FRENCH , J. R. P. , HARRISON , R. V. PINNEAU, S. R. 1975 , |btJob Demands and Worker Health|jt, NIOSH Research Report HEW (NIOSH ) 75 – 160 . Washington , DC .