Validating the Sequential Logic of Quality Constructs in Seller-customer Business Relationships – Antecedents, Mediator and Outcomes-Reference-Cited by-同舟云学术

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Validating the Sequential Logic of Quality Constructs in Seller-customer Business Relationships – Antecedents, Mediator and Outcomes

Published:2022-01-02 Issue:1 Volume:29 Page:43-67
ISSN:1051-712X
Container-title:Journal of Business-to-Business Marketing
language:en
Short-container-title:Journal of Business-to-Business Marketing

Author:

Høgevold Nils M.¹,Rodriguez Rocio¹²,Svensson Göran¹,Roberts-Lombard Mornay³

Affiliation:

1. School of Communication, Leadership & Marketing, Institute of Marketing Management, Kristiania University College, Sentrum, Norway

2. Faculty of Economics and Business, University of Murcia, Murcia, Spain

3. Department of Marketing Management, C-Ring 6, Kingsway Campus, Auckland Park, University of Johannesburg, Johannesburg, South Africa

Publisher

Informa UK Limited

Subject

Marketing,Management Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/1051712X.2022.2039480

Reference171 articles.

1. Development of special forms of B2B relationships: Examining the role of interpersonal liking in developing Guanxi and Et-Moone relationships

2. Impact of relational communication on buyer–supplier relationship satisfaction: role of trust and commitment

3. Social media: Influencing customer satisfaction in B2B sales

4. Demographic homophily, communication and trust in intra-organizational business relationships

5. Enhancing loyalty: When improving consumer satisfaction and delight matters

Cited by 9 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Economic and non-economic satisfaction as interlocking constructs in B2B sales relationships;South African Journal of Business Management;2024-04-11

2. Modeling Partners’ Behavior in Long-Lasting B2B Supply Chain Relationships;Mathematics;2024-01-26

3. ICT and value co-creation in B2B: the new way of loyalty in service;Cuadernos de Gestión;2024-01-11

4. The Antecedents and Outcomes of Micro-Enterprise Business Banking Customers’ Relationship Satisfaction;Journal of Business-to-Business Marketing;2024-01-02

5. Effects of business to business e-commerce platform-governance mechanisms on seller firms’ performance;Research in International Business and Finance;2024-01

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