The manager's dilemma: a conceptualization of online review manipulation strategies-Reference-Cited by-同舟云学术

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The manager's dilemma: a conceptualization of online review manipulation strategies

Published:2016-01-12 Issue:5 Volume:21 Page:484-503
ISSN:1368-3500
Container-title:Current Issues in Tourism
language:en
Short-container-title:Current Issues in Tourism

Author:

Gössling Stefan¹²,Hall C. Michael¹³^ORCID,Andersson Ann-Christin¹

Affiliation:

1. School of Business and Economics, Linnaeus University, 39182 Kalmar, Sweden

2. Western Norway Research Institute, Research Centre for Sustainable Tourism, Box 163, 6851 Sogndal, Norway

3. Department of Management, College of Business & Economics, University of Canterbury, Private Bag 4800, Christchurch 8140, New Zealand

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Geography, Planning and Development

Link

https://www.tandfonline.com/doi/pdf/10.1080/13683500.2015.1127337

Reference46 articles.

1. The Evolution of Cooperation

2. Travellers’ acceptance of consumer-generated media: An integrated model of technology acceptance and source credibility theories

3. Applauses in hotel reviews: Genuine or deceptive?

4. Do online hotel rating schemes influence booking behaviors?

5. Analysing reviews in the Web 2.0: Small and medium hotels in Portugal

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