Personalizing guest experience with generative AI in the hotel industry: there's more to it than meets a Kiwi’s eye
Author:
Affiliation:
1. School of Hospitality and Tourism, Auckland University of Technology, Auckland, New Zealand
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/13683500.2023.2300030
Reference95 articles.
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4. The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market
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