Effects of perceived threat of informal entrepreneurs in improving operational performance and customer bonding of formalised firms through service quality
Author:
Affiliation:
1. Faculty of Tourism, Eastern Mediterranean University, Famagusta, North Cyprus, Turkey
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management,Geography, Planning and Development
Link
https://www.tandfonline.com/doi/pdf/10.1080/13683500.2023.2212893
Reference108 articles.
1. Perceived threat of informal players: Enhancing the operational performance of inbound tour operators through coopetition
2. Ali, N. (2017).Towards a better integration of the informal sector : Three empirical essays on the interaction between formal and informal firms in Egypt and beyond.(Issue Ea 437). L’université Paris-Est.
3. Does resource-based view explain outsourcing intention: Revenue management perspective
4. Strategic assets and organizational rent
5. Heterogeneity of Resources and Performance in the Hotel Industry
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