Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal-Reference-Cited by-同舟云学术

Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal

Published:2022-10-05 Issue: Volume: Page:
ISSN:1751-7575
Container-title:Enterprise Information Systems
language:en
Short-container-title:Enterprise Information Systems

Author:

Ding Juling¹,Xu Mao²,Tse Ying Kei²^ORCID,Lin Kuo-Yi³^ORCID,Zhang Minhao⁴

Affiliation:

1. School of Information Technology, Jiangxi University of Finance and Economics, Nanchang, Jiangxi, China

2. Cardiff Business School, Cardiff University, Cardiff, UK

3. School of Business, Guilin University of Electronic Technology, Guilin, China

4. School of Management, University of Bristol, Bristol, UK

Funder

Chartered Institute of Logistics and Transport

Publisher

Informa UK Limited

Subject

Information Systems and Management,Computer Science Applications

Link

https://www.tandfonline.com/doi/pdf/10.1080/17517575.2022.2130012

Reference85 articles.

1. Top Concerns of Tweeters During the COVID-19 Pandemic: Infoveillance Study

2. Bringing “Social” Into Sales: The Impact of Salespeople’S Social Media Use on Service Behaviors and Value Creation

3. Impacts and mitigation of excess diesel-related NOx emissions in 11 major vehicle markets

4. Creative Strategies in Social Media Marketing: An Exploratory Study of Branded Social Content and Consumer Engagement

5. Bach, D. 2015. “Seven Reasons Volkswagen Is Worse than Enron.” The Financial Times, September 27. Accessed 28 November 2020. https://www.ft.com/content/cf9f73e8-62d6-11e5-9846-de406ccb37f2

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