Exploring the social broadcasting crisis communication: insights from the mars recall scandal-Reference-Cited by-同舟云学术

Exploring the social broadcasting crisis communication: insights from the mars recall scandal

Published:2020-06-28 Issue:3 Volume:15 Page:420-443
ISSN:1751-7575
Container-title:Enterprise Information Systems
language:en
Short-container-title:Enterprise Information Systems

Author:

Ma Jie¹,Tse Ying Kei²^ORCID,Sato Yuji³,Zhang Minhao⁴,Lu Zhou⁵

Affiliation:

1. Newcastle Business School, Northumbria University Newcastle upon Tyne, Newcastle upon Tyne, UK

2. Cardiff Business School, Cardiff University Cathays, Cardiff, UK

3. Graduate School of Management, Chukyo University, Nagoya, Aichi, Japan

4. School of Economics, Finance and Management, University of Bristol Howard House, Bristol, UK

5. School of Economics, Tianjin University of Commerce Tianjin, Tianjin, China

Funder

Natural Science Foundation of Zhejiang Province

Publisher

Informa UK Limited

Subject

Information Systems and Management,Computer Science Applications

Link

https://www.tandfonline.com/doi/pdf/10.1080/17517575.2020.1765023

Reference102 articles.

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2. How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model

3. Sears’ repair of its auto service image: Image restoration discourse in the corporate sector

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