CASSM and cognitive walkthrough: usability issues with ticket vending machines

Author:

Connell Iain,Blandford Ann,Green Thomas

Publisher

Informa UK Limited

Subject

Human-Computer Interaction,General Social Sciences,Arts and Humanities (miscellaneous),Developmental and Educational Psychology

Reference25 articles.

1. Blandford AE Connell IW 2004a CASSM Taxonomy of User – Interface – System Dependencies plus Example Analyses. Available (posted March 2004) at: http://www.uclic.ucl.ac.uk/annb/taxonomy.pdf

2. Blandford AE Connell IW 2004b Cognitive Walkthrough of London Underground Ticket Vending Machines Available (posted March 2004) at: http://www.clic.ucl.ac.uk/annb/cw.pdf

3. Blandford AE Green TRG 1997 OSM: An ontology-based approach to usability evaluation InProceedings of an International Workshop on Representations in Software Development, Queen Mary and Westfield College, July 1997 pp. 82 – 91

4. Blandford AE Wong BLW Connell IW Green TRG 2002 Multiple viewpoints on computer supported team work: a case study on ambulance dispatch In X. Faulkner, J. Finlay and F. D. Étienne (eds)People and Computers XVI, proceedings of HCI 2002, London, September 2002, (London: Springer-Verlag) pp. 139 – 156

5. Christie B Scane R Collyer J 1995 Evaluation of human-computer interaction at the user interface to advanced IT systems In J. R. Wilson and E. N. Corlett (eds)Evaluation of Human Work: a Practical Ergonomics Methodology, 2nd edition, (London: Taylor & Francis) pp. 310 – 356

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