Why Do Asian Students Go to Swiss Hotel Schools? Their Motivations, Perceptions of Service Quality, and Preferences
Author:
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management,Education
Link
http://www.tandfonline.com/doi/pdf/10.1080/15313220.2014.872897
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1. Measuring service quality in higher education: HEdPERF versus SERVPERF
2. The development of HEdPERF: a new measuring instrument of service quality for the higher education sector
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